First Rule of Usability? Don’t Listen to Users

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First Rule of Usability? Don’t Listen to Users To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior. In past years, the greatest usability barrier was the preponderance of cool design. Most projects were ruled by usability opponents who preferred complexity over simplicity. As …

Label Placement in Forms :: UXmatters

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Label Placement in Forms By Matteo Penzo Published: July 12, 2006 “We were able to subject Luke’s theories to usability testing and enrich them through the power of numeric data.” In using eyetracking to evaluate the usability of search forms for my previous article for UXmatters, “Evaluating the Usability of Search Forms Using Eyetracking: A Practical Approach,” we discovered much …